What's In It For You

- You will have sales people who are working on what is directly tied to profits.
- You will take sales process steps based on measured and quantifiable results that are in accordance with customer expectations.
- You will determine, in a measurable way, where your sales process is now and what it will take to make quantum improvements.
- You will develop a standardized process which will increase your profitable sales.

Overall Program

The overall program involves the following:
    1. Recognizing the true state of your sales process
    2. Defining what elements must be in place to realize improvement
    3. Measuring the business systems that support these elements
    4. Analyzing the gaps in performance benchmarks
    5. Improving the elements to achieve performance goals
    6. Controlling system-level characteristics that are critical to value
    7. Standardizing the systems that prove to be best-in-class
    8. Integrating best-in-class systems into the way business is done

Use Us For All Or Part

You can use us to help you get started or to guide you or we can come in and do the overall program for you.

Program Stages

Identify and Measure
- Here we recognize how sales people's processes affect profitability and define 
what the critical processes are.
- We select critical to quality characteristics of successful sales people
- We define performance standards
- We propose and validate a measurement system

Analyze and Characterize
- Here we assess where the sales process is at this point in time and estimate what the short term and long term process capability is.
- We establish sales person capability
- We define performance objectives
- We identify variation sources

Improve and Optimize
- Here we identify the steps that need to be taken to improve the sales process and reduce the major sources of variation
- We implement the steps through training, coaching and installation of new tools and techniques
- We screen potential causes
- We determine variable relationships
- We establish operating tolerances

Control and Institutionalize
- Here we standardize and integrate the transformation of how business is done by the sales people
- We implement sales process controls
- We determine sales process capability
- We validate the measurement system

How To Get Started

Give us a call in Michigan at 248-644-8092 or 800-328-9696 or email us and we will contact you.  Start thinking about the steps that are in your sales process and which ones of your sales people or your competitors' sales people are doing things the way you feel they should be done.

Your Cost

Generally this kind of project is done on an hourly basis with time being charged at between $100 and $200 per hour plus travel and living expenses.  Quotations for the entire project can be prepared at your request.

Online Trainning

We offer online training through our partner SixSigmaTrainingOnLine