Antoinette J. Martel 29721 Farmbrook Villa Lane - Southfield, MI 48034 - (248) 635-6232 - anjmartel@comcast.net

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Profile
More than 10 years experience in executive-level sales administration with demonstrated capabilities in office management, advanced computer applications, client service and support, sales reporting, research and problem solving. Highly effective in a stressful environment that requires independent judgment and management skills with a take-charge attitude. Expertise in the areas of teaming and collaboration, international meeting scheduling and event planning, management of competing priorities and deadlines, document creation; mega-proposals, charts/graphs and presentations.

Employment History
Executive Assistant Partners Consulting Services for Capgemini – Detroit, MI 05/2004 – 05/2005
(Client: General Motors Corporation) Supported Capgemini’s global outsourcing department vice presidents and account managers with a sales pursuit for an IT consulting services contract. Assisted the sales executives with client and supplier meetings, bid and proposal management, conference calls, international travel arrangements, document processing, expense reporting, and database management.

Office Administrator RouteOne LLC – Southfield, MI 07/2002 – 01/2004 (Internet joint-venture between Ford Financial, Chrysler Financial, Toyota Financial, GMAC) Responsibilities included providing high-level administrative support to the captive company officers; CEO, COO, CFO, CIO and VP-General Counsel.

v       Scheduled, prepared and distributed all documentation for Board of Directors meetings.

v       Processed accounts payable and receivable using Peachtree and Great Plains.

v       Organized and maintained electronic and hard copy filing system for company records.

v       Developed consistent look for company correspondence by designing electronic templates for email, letters, memos, presentations, legal documents, fax cover sheets, labels and stationery.

v       Created a company calendar within the Outlook system enabling departments to coordinate meetings around existing events.

v       Researched and implemented an emergency notification system to inform employees of office closing.

Executive Assistant, Client Service Specialist Cap Gemini Ernst & Young US LLC – Detroit, MI 11/1995 – 07/2002
Supported the client deliverables for CGEY’s Ford Motor Company and General Motors Corporation management consulting accounts. Assisted the global vice presidents with international travel itineraries and expense management. Produced complex proposals and presentations for client meetings in a fast-paced sales environment.

 

v       Managed automotive sales office for 6 years. Developed client and vendor relationships. Served as liaison to facilitate corporate housing contracts, office moves, equipment leases, printing services, shipping/receiving and supply inventory.

v       Provided support to Ernst & Young’s consulting team onsite at Ford during the Ford 2000 initiatives. Received awards, bonuses and was promoted twice for excellence in supporting the 60+ consulting team and 30+client team engaged in a project to assist in reengineering Ford’s product development process.

v       Promoted to Executive Assistant Client Service Specialist after successfully assisting the client executives at Ford with presentations and large illustrative posters to depict project status.

v       Improved company communications by designing and maintaining contact lists, pocket contact cards, email distribution lists and desk reference guides.

Administrative Assistant MacTemps for Ernst & Young LLP, Dearborn, MI 06/1995 – 11/1995
(Client: Ford Motor Company) Hired after six month temporary assignment to provide executive secretarial and office management support at E&Y’s field program office.

Administrative Assistant Entech Services – Dearborn, MI 03/1993 – 04/1995
Successfully completed contract assignments for a variety of firms, including engineering and architectural. Provided assistance with calendar management, travel arrangements, meeting and event coordination. Managed department credit account and maintained 100% accuracy in monthly reconciliation. Formulated spreadsheets, created graphs and charts for presentations.

Senior Administrator Fujitsu-ICL Systems – Troy, MI 08/1989 – 02/1993
(Main client: Kmart) Assisted regional director with various operational tasks including financial reporting, preparation of presentations and travel arrangements. Designed and formulated spreadsheets for tracking parts inventory and attendance records. Developed job descriptions and procedures for field administrative staff to ensure compliance with ISO standards. Assisted corporate office with publishing a technical support manual saving outside printing costs.

Technical Proficiency
Windows XP, NT, 2000, 95 and MacIntosh operating systems. Microsoft Word, Excel, PowerPoint, Access, Project, Publisher, Frontpage. Quickbooks Pro, Peachtree, Great Plains, Adobe, StarOffice, Visio, Picture Publisher, Corel Paint. Blackberry, PalmPilot, Scanner, Plotter, CD Recorder, Dictaphone, Video and Digital Camera, Printers, Projectors and various AV equipment. LotusNotes, Outlook, Internet and Intranet.

Relevant Training
Completed advanced level courses in Microsoft Windows operating system, Internet research techniques, Powerpoint, Word, Excel and Access. Participated in a two-day course entitled, Structured Thinking and Communication using Minto Principles.

Education
Coursework in Business Law, Economics, Accounting and Management towards Professional Secretary certification.
Schoolcraft College MI

Office Management/Word Processing Certificate
Pontiac Business Institute MI